Active Assurance Improves Network Service Quality
Automated assurance is paramount to achieving the expected level of customer service experience in the 5G and cloud era. However, service assurance solutions have been stuck using traditional network monitoring systems, which are by nature reactive. Incomplete and inadequate service validation creates frustration for subscribers, leading to damaged reputations and churn. Assurance solutions must change the focal point from infrastructure to actively measuring actual service quality.
Active assurance enables a shift to a more effective service-centric operations model that is needed to meet service level objectives.
By shifting to Service-Centric Operations with Active Assurance you can:
- Proactively measure what matters—at the data plane
- Understand customer experience from an end-user perspective using synthetic L2- L7 traffic
- Guaranteed service quality
- Shorten time to resolve problems
- Locate performance issues before customers are impacted
- Know that changes are made right the first time
- Confirm that network service levels support business objectives
Read the Blog
Appledore Research White Paper
Assuring Service Quality in the Cloud and 5G Era
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Active Assurance Improves Network Service Quality
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Key Resources:
- Blog: Active Assurance Improves Network Service Quality
- Solution Brief: Service-Centric Operations with Active Assurance
- White paper: Service Assurance in the 5G and cloud era
- TMForum webinar: How operations can drive end-to-end service quality in the 5G and cloud era
Articles:
- ConvergeDigest: Green network quality makes service operators and their telecom customers happy
- FierceWireless: Active Assurance: Making service operations ready to assure quality in the 5G and cloud era
- FierceTelecom: Experience-first networking means proactively testing with active assurance
- FierceWireless: Assuring Service Quality End-to-End Across Third-party, Partner and Peering Networks
- LinkedIn: Strategies for Next-Gen Service Assurance in the 5G and cloud era
- LinkedIn: Use-cases for Active Assurance: Active test automation in the 5G+cloud era
Videos:
- How Experience First Networking allows creators to unleash their creativity
- Deliver End-to-end Network Quality with Active Assurance
- What Does Brewing Beer Have in Common with Modern Networks?
- Is Device Telemetry enough?
Related Products:
Guarantee network quality in your access, aggregation, edge, core and cloud networks.
Enhance your network performance troubleshooting with active assurance.